Privacy policy

Privacy Policy

This Privacy Policy describes how Shunnk ("we", "us"), operated by Christopher Lee Shunk, collects, uses, shares and protects personal information when you visit shunnk.com or buy from us, and the choices and rights you have. Effective date: September 18, 2026.

1. About This Policy

The business responsible for your personal information is Christopher Lee Shunk, 817 Alan Miller Drive, Confluence, PA 15424, United States, reachable at info@shunnk.com. Our store runs on Shopify, which hosts the Site and processes orders on our behalf. This policy applies to information collected through shunnk.com, by email, WhatsApp, phone and our contact and return forms.

2. Categories of Personal Information

The personal information we handle falls into these groups: (1) contact and identity data such as your name, email, postal addresses and phone number; (2) transaction data — what you bought, when, and the payment method used, with card details handled entirely by Shopify Payments (powered by Stripe) and never stored by us in full; (3) correspondence, including support requests, return forms and product reviews; (4) technical data collected automatically — IP address, device and browser information, pages visited and how you interact with them, via cookies described in our Cookie Policy; and (5) your marketing choices.

3. Third Parties

Your data is shared with service providers that help us deliver what you bought, each bound to use it only for that purpose: Shopify, which hosts our store; Shopify Payments (powered by Stripe) and the payment networks, for payment and fraud screening; carriers and warehouses in the United States, China and the European Union — including USPS, UPS and JS Express — which receive delivery details; the email, messaging and help-desk tools we use to support you; and analytics and advertising platforms that set cookies on the Site (see the Cookie Policy for controls). We also disclose data when the law requires it or to protect our rights. We never sell personal information and do not share it for cross-context behavioral advertising except through the cookie-based advertising you can opt out of.

4. Why We Use Your Data

Your information is used for the purposes for which you gave it and for related purposes you would reasonably expect: fulfilling and shipping orders and keeping you informed about them; answering questions and resolving problems; detecting and preventing fraudulent transactions; meeting our legal and accounting obligations; understanding how the Site is used so we can improve it; and marketing, only where you have agreed or where the law allows us to contact existing customers about similar products, always with an easy way to opt out.

5. How Long We Keep Your Information

Retention is tied to purpose: transaction data stays for 7 years (tax and warranty), support tickets for 3 years, marketing consent records until you opt out plus a suppression record so we do not contact you again, and technical logs for up to 12 months. After that, we delete or anonymize the data unless we must keep it for a legal claim or a statutory obligation.

6. Minors

The Site is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13, in accordance with the Children's Online Privacy Protection Act. If you believe a child has provided us with personal information, contact info@shunnk.com and we will delete it promptly.

7. Your Choices and Rights

Regardless of the state you live in, you can ask us to: access the personal information we hold about you; correct inaccurate information; delete your information (subject to legal retention); receive a portable copy of it; and opt out of marketing, of targeted advertising cookies (on the Cookie preferences page), and of any sale or sharing of your data (we do not sell it). We will not discriminate against you for exercising these rights. Send requests to info@shunnk.com with the subject "Privacy request"; we verify your identity using the email associated with your orders and respond within 45 days. If we decline a request, we explain why and you may appeal by replying to our response. Do Not Track: our Site does not currently respond to browser Do Not Track signals, but we honor Global Privacy Control opt-out signals for targeted advertising where technically supported.

8. Security

Your data travels over encrypted connections, card payments are handled by PCI-compliant processors so full card numbers never reach us, and only authorized staff can access customer records. We rely on Shopify's security infrastructure for hosting. While we work hard to keep information safe, no system is invulnerable; in the event of a security incident involving your personal information, we will inform you and the authorities in accordance with applicable breach-notification laws.

9. Newsletter and Promotional Emails

If you subscribe to our newsletter or make a purchase, we may send you promotional emails about products, offers and news from Shunnk. Every marketing email identifies us as the sender, includes our postal address (817 Alan Miller Drive, Confluence, PA 15424, United States) and contains an unsubscribe link; opt-out requests are honored within 10 business days, as required by the CAN-SPAM Act, and you will continue to receive transactional emails about your orders. You can also unsubscribe by writing to info@shunnk.com.

10. Privacy Contact

Privacy requests and questions: info@shunnk.com (subject "Privacy") · WhatsApp +1 (814) 444-2314 · +1 (814) 444-2314 · contact form · post: Christopher Lee Shunk, 817 Alan Miller Drive, Confluence, PA 15424, United States.

11. Policy Changes

This policy is reviewed regularly. When we change it, the new version is posted here with a new effective date; significant changes are also communicated by a notice on the Site or by email. We encourage you to check this page from time to time.

This Privacy Policy is effective as of September 18, 2026.