Returns, Exchanges and Cancellations

Use this form to request a return, an exchange or the cancellation of an order from Shunnk. Fill in the details below and we will reply within 2 business days with your return authorization and instructions. Submitting this form is free, and it is one of the ways you may cancel an order before it ships.

1. Please Note

A quick summary of our policy: you have 90 days from delivery to return an unused item in its original packaging; orders can be cancelled at no cost before the order ships; return postage is on us; if the item arrived damaged, defective or incorrect, we cover everything — just add photos. Please wait for our authorization before sending anything to 817 Alan Miller Drive, Confluence, PA 15424, United States. Refunds go back to your original payment method 5–10 business days after we receive and inspect the item. Full details are in our Return and Refund Policy.

2. Request Form

Type of request *
Select oneReturn for refundExchangeCancel an order (not yet shipped)Damaged, defective or wrong item

Order number *

Full name *

Email used for the order *

Item(s) and quantity *

Reason *
Select oneChanged my mindWrong size or fitNot as describedArrived damagedDefective / not workingReceived wrong itemArrived too lateOther

Details (for damaged or defective items, describe the problem and email photos to info@shunnk.com)

Delivery date (if known)

Submit request

3. After You Submit

1. We review your request and reply by email within 2 business days with an authorization number and, for returns, the address to ship to.
2. Pack the item securely with the authorization number inside and send it with a tracked service; keep the receipt.
3. When the parcel arrives we inspect it and email you the outcome. Refunds are issued 5–10 business days after we receive and inspect the item; cancellations are refunded within 7 business days.

4. Need Help?

If you would rather not use the form, write to info@shunnk.com or WhatsApp +1 (814) 444-2314 or call +1 (814) 444-2314 with your order number; we handle requests Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time (ET)).

Last updated: September 25, 2026.