Contact information
Contact Information
Getting in touch with Shunnk is easy. Here you will find our support channels, hours, business identity and address, and how complaints are handled.
1. Business Information
- Store: Shunnk — shunnk.com
- Legal owner: Christopher Lee Shunk (an individual seller)
- Business address: 817 Alan Miller Drive, Confluence, PA 15424, United States
- Activity: online retail of premium barbecue and grilling gear
- Charges appear on your card statement as: SHUNNK.COM
2. Support Channels
Choose whichever channel suits you: email info@shunnk.com; phone +1 (814) 444-2314; WhatsApp +1 (814) 444-2314; the contact form linked in our footer; or the return form for returns, exchanges and cancellations. You can also write to us at Shunnk, 817 Alan Miller Drive, Confluence, PA 15424, United States. Quoting your order number lets us find your purchase immediately.
3. Complaints
We take complaints seriously. Write to info@shunnk.com (subject "Complaint") or use the contact form; you will get an acknowledgement within 2 business days and a substantive answer within 10. Should we fail to resolve the matter, you keep the right to raise it with the Pennsylvania Attorney General's consumer protection office, the FTC, or your state's consumer agency.
4. When We Are Available
Our support team is available Monday to Friday, 9:00 AM – 6:00 PM, Eastern Time (ET), excluding U.S. federal holidays. Messages received outside these hours are answered on the next business day. We reply to emails and form submissions within 2 business days, and to WhatsApp messages usually within a few hours during support time. Order and shipping notifications are sent automatically, 24/7.
5. Accessibility Assistance
Shunnk is working to make its website usable by people of all abilities. If you encounter a barrier, tell us at info@shunnk.com; we will assist you directly and look at how to fix the issue.
Contact details current as of September 18, 2026.